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1.0
Details
Whole Foods Market - Not worth it for the price
We ordered a customized cake for a birthday that didn't turn out as expected. We are huge fans of the Chantilly lace cake and decided to order that for customization. Buttercream was used as a substitute for the original cream which we were made aware of at the time of...
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ID
#1745797 Review #1745797 is a subjective opinion of poster.
Location
Rockcreek, Oregon
Product
Whole Foods Market Cake
Pros
  • Great customer service
  • Quality
Cons
  • Unexpected poor quality
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund
2.2
Details
I USED TO GO TO WHOLE FOODS DAILY AND THE STAFF WERE AMAZING AND SO KNOWLEDGEABLE....THE SMILING FACES HAVE GRADUALLY DISAPPEARED....THE QUALITY OF THEIR BAKERY, PRE-MADE FOODS AND ITEMS AVAILABLE IN BULK ARE SUB STANDARD TO SAY THE LEAST.AMAZON IN A FEW MONTHS HAS PUT...
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2 comments
Anonymous
#1599022

agreed. had been loyal since i found them in '04.

well, ...no more... significantly cut back shopping there over the last year.... bad product, understocked shelves, bad fish, employees no longer there....it's actually pretty sad. was such a 'go to' for so long and always felt good about being there...

worth the "whole paycheck" effect. sadly, what's become of it isn't even worth a drop in the bucket.

jeff bezos...you've single handedly ruined the best grocery store we had.... not a fan of you....

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ID
#1190463 Review #1190463 is a subjective opinion of poster.
Location
Rochester Hills, Michigan
Product
Whole Foods Market Cake
Reason of review
I'M NOT GOING TO CHECK POOR CUSTOMER SERVICE WHEN AMAZON HAVE CLEARLY CUT NUMBERS OF STAFF ON A SHIFT AND THEY ARE OVERWORKED.
Preferred solution
Let the company propose a solution
1.3
Details
There are several rude Edina, MN store employees, but a middle-aged, rather stocky, dark-haired woman takes the cake. She is a hater. For no reason at all, she decides to hate women customers, makes up lies and gossip about complete strangers, and rudely turns her...
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2 comments
Anonymous
#944570

Ya know what? Since I'm feeling generous, here are two possible ways you can hurt this store: none of the cashiers tare the weight off things in bags (not cause they're told to, but because there is absolutely no training/standards/oversight), so there's your California lawsuit all over again if you want to do the legwork in getting the State to sue them.

Also, in addition to no training/standards/oversight, everyone in management gets there by kissing up and being a yes man. These people have no people skills in actually managing people and so the bottom level employees have all stopped believing in the company and could give a ***. You'll observe at least one health code violation if you're in there for 20 minutes. Bring a video camera, go there once a day, and at the end of the week you should have enough evidence for the Dept.

of Health to shut it down or at least wage a fine.

But like I said in a previous comment, the store does fine in keeping customers from returning by offering *** customer service. Store management is so clueless that even if you showed them this comment, they'd have no idea on how to correct the health code problems, and they'd have to fire every cashier and hire new ones to ensure tares got deducted.

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ID
#578259 Review #578259 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Product
Whole Foods Market Cake
Cons
  • Extremely rude store employees
Reason of review
Poor customer service

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