WFM employees are taught to 'engage the customer with light banter." You'll notice the cashiers usually say inane things like.. so, got big plans for the day...?
There is a hidden agenda behind the "friendly" behavior, and it is the oldest *** in the book. It's distraction. If you care about money you spend, the friendly cashiering is really distracting you from the prices that ring up. I have caught WFM SEVERAL times, ringing up the wrong price - NEVER in my favor.
Let me tell you, there is no apology from them.
They hate being exposed for it.
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