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I am hopeful that you will take advantage of the opportunity to be a LEADER in the retail industry by offering designated shopping hours for those who cannot wear a mask.
You have offered special shopping hours for seniors and disabled since early on during this unusual circumstance and we have patronized your store because of this.
Curbside shopping or instacart delivery is not fair and equal access, because there is an additional cost, and I ma not able to browse and look for new items and experience an enjoyable shopping experience.
Offering designated shopping hours for those who cannot wear a mask creates reasonable accommodations (as required by federal, state and local laws) and benefits your business.
Whole Foods will be recognized as a powerful community leader in creating a fair, just and equitable shopping experience for all your patrons in this way:
1. Shoppers who can’t wear a mask can shop in comfort and confidence — free of discrimination, harassment and intimidation (which violate federal and state civil rights laws)
Associates will not need to spend time checking to see if shoppers need to “wear a mask”
3. Shoppers who want to wear a mask can shop during certain hours in comfort and confidence without being threatened by those without a mask
4. Further, ASSOCIATES who cannot wear a mask could be assigned to work those hours.
This demonstrates YOUR commitment to your ETHICS and COMPLIANCE for NON-DISCRIMINATION policies
6. Your business can avoid costly and embarrassing discrimination lawsuits
I look forward to an enjoyable shopping experience!
User's recommendation: Write your letter to Whole Foods if you too would like the opportunity to shop mask free without discrimation.
Preferred solution: Establish designated hours for shopping mask free...I have shopped and supported you for 25+ years and appreciate your efforts in supporting your customers..
Whole Foods Market Pros: Quality & diversity of products and many locations.