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1.0
Details
Not worth it for the price - Whole Foods Market review
We ordered a customized cake for a birthday that didn't turn out as expected. We are huge fans of the Chantilly lace cake and decided to order that for customization. Buttercream was used as a substitute for the original cream which we were made aware of at the time of...
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Review
#1745797 Review #1745797 is a subjective opinion of poster.
Product
Whole Foods Market Cake
Pros
  • Quality
  • Great customer service
Cons
  • Unexpected poor quality
Reason of review
Bad quality
Loss
$50
Preferred solution
Full refund
Tags
  • Whole Foods Not What It Used To Be

Product selection/vendor selection is POOR and downright dumb | Whole Foods Market review from District 7, Maryland

3.0
Details
There was a prepared, individually wrapped Greek SALAD I bought all the time and LOVE. All of the sudden it is GONE. The new, replacements are AWFUL, smaller, Less Nutritious just BAD Salads. I've complained and am told 'too bad it is a regional decision.' THEY ARE NOT CUSTOMER OBSESSED LIKE BEZOS CLAIMS.
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Review
#1758653 Review #1758653 is a subjective opinion of poster.
Pros
  • Some great products
Cons
  • Do not listen to loyal customers
Reason of review
Bad quality
Loss
$100000
Preferred solution
RETURN TO WINTER GARDENS SALADS ASAP!

Contaminated and unhealthy kitchen | Whole Foods Market review from Miramar-Pembroke Pines, Florida

1.0
Details
I ate the soup and ended up in the hospital with food poisoning. Whole Foods cooperate and their insurance denied eating uncooked or unsanitary Foods can get you sick,
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Review
#1745031 Review #1745031 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$100000
Preferred solution
Let the company propose a solution

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Verified Reviewer

...consider going elsewhere... | Whole Foods Market review from Seattle, Washington

I was a loyal WFM customer before the Amazon buyout because it had humane policies, high social responsibility values, and respect for the environment - and respect for customers. 1. Now customers are extorted to get Prime Membership - Amazon supports ghastly values ($,$,and more $, at the expense of ethics; ruination of small businesses), and some of us just don't want PM. Not having it excluded loyal customer w/o PM from enjoying sales prices. WHAT??!! 2. An animal rights group made public a report of animal cruelty by a WFM supplier. Amazon's response: To sue the pants off the whistleblowers. This is a typical Big Money strategy. Who can afford to fight? So - the lie and cruelty get perpetuated. HEINOUS! Just BAD BAD BAD BAD to the BONE.
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Review
#1714869 Review #1714869 is a subjective opinion of poster.
Reason of review
company upholding of stated mission and values
Preferred solution
1. Free customer loyalty card independent of Prime membership. 2. Instead of suing groups that complain of violations to WFM policies, talk with them more at length instead of threatening them, corporate good style. Yuck.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

...consider going elsewhere... | Whole Foods Market review from Seattle, Washington

Update by user Nov 24, 2019

I wrote WFM and didn't hear back from them.

Original review posted by user Nov 23, 2019

I was a loyal WFM customer before the Amazon buyout because it had humane policies, high social responsibility values, and respect for the environment - and respect for customers. 1. Now customers are extorted to get Prime Membership - Amazon supports ghastly values ($,$,and more $, at the expense of ethics; ruination of small businesses), and some of us just don't want PM. Not having it excluded loyal customer w/o PM from enjoying sales prices. WHAT??!! 2. An animal rights group made public a report of animal cruelty by a WFM supplier. Amazon's response: To sue the pants off the whistleblowers. This is a typical Big Money strategy. Who can afford to fight? So - the lie and cruelty get perpetuated. HEINOUS! Just BAD BAD BAD BAD to the BONE.
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1 comment
Anonymous
#1784573

the workers at whole foods are the worst. Also you never hear back from corporate unless you call them 100 times.

Even then, you can never receive a call after 5pm cause they all don't answer their phone.

They are the worst staff ever. If they aren't happy that amazon took over, don't take it out on the customers.

Review
#1714864 Review #1714864 is a subjective opinion of poster.
Reason of review
overall catastrophic drop in ethics.
Preferred solution
1. WFM will offer a customer loyalty card to customers w/o Prime Membership so they can enjoy the stare sales. They do not need to offer any Amazon amenities.

Check Receipts for Double-Charging | Whole Foods Market review from Middlefield, Ohio

2.5
Details
The cashiers double-charge almost every time I shop at the Orange Village store in Ohio, ringing too many quantity of items. Check your receipt before leaving the store.
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Review
#1713822 Review #1713822 is a subjective opinion of poster.

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Verified Reviewer

Healthful bread with no sugar | Whole Foods Market review from Saint Louis, Missouri

I live in St. Louis, Missouri. I used to walk to the store to get the wheat baguette. Recently, my daily bread started to have Carmel and sugar cane. I am wondering if this the effect of Amazon! Can someone please explain why adding sugar and flavors is commensurate with good health ??? Thank you!
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Review
#1711809 Review #1711809 is a subjective opinion of poster.
Tags
  • Whole Foods Not What It Used To Be
3.7
Details
I have been a customer in Dallad since the first store opened. Everything has cheapened in quality. The chicken which used to be the best is now tough and tasteless. The rotisserie chicken that used to taste and smell so good is awful now. There must have been a change...
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1 comment
Anonymous
#1784572

the people that work there have been cheapened in quality too. I had a manager point at her clothes and ask "do you have any idea of who I am".

Then I was surrounded by 2 other people.

The manager opened the store late and never apologized to the 5 or more people that approached her directly. She had an attitude to boot!

Review
#1705189 Review #1705189 is a subjective opinion of poster.
Pros
  • Great customer service
Cons
  • Cheaper quality
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Aviod the Chicken pie. | Whole Foods Market review from Marblehead, Massachusetts

2.5
Details
Tough crust, 2 pieces of chicken, bland flavor. Never again.
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Review
#1704002 Review #1704002 is a subjective opinion of poster.
Product
Whole Foods Market Chicken Pot Pie
Reason of review
Bad quality

Produce bad | Whole Foods Market review from Houston, Texas

2.8
Details
I went to Whole Foods on Post Oak in Houston The produce looked horrible Packaged broccoli was expired, nothing available but organic and it looked bad. Brought home some red potatoes, had to cut off most of it. Houston grocery market very competitive, Whole Foods is not competing.
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Review
#1654068 Review #1654068 is a subjective opinion of poster.
Pros
  • Employees great
Cons
  • Product
Reason of review
Bad quality

Contact Whole Foods Market Customer Service

Website:
Mailing Address:
2905 Pearl St.
Boulder, CO 80301
Phone:
(303) 545-6611
All Whole Foods Market Contacts

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Discrimination | Whole Foods Market review from Cathedral City-Palm Desert, California

1.0
Details
I found out that Whole Foods does discriminate people by looks.
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Review
#1637178 Review #1637178 is a subjective opinion of poster.
Cons
  • Dishonesty
  • How i was treated
  • Customer service
Reason of review
Poor customer service