Your buffet section is the best, so it troubles me to continue making complaints to your company. Yesterday i visited your union square location (06/14/16 at 8 p.m, and i felt publicly humiliated by this location "head of security".
As my boyfriend and i explored the options of different types of food we were approached by a random gentleman who did not introduce himself as head of security or that he represented whole foods market. He started to yell at me in a demeaning tone of voice and continued to make a public notation of how we were handling our food. I felt so degraded and humiliated that i literally put my food down and so did my boyfriend and went to find a manager, A sales associate refused to let me speak to a manager claiming that they were all in a meeting at the time. So i called the whole foods customer service number and again i was being toyed with, i spoke to Eric and he transferred me over to a gentleman who claimed his name was "Hakeem".
I've worked customer service for 6 years at the Empire State Building and this was the most obnoxious encounter I have ever experienced. I would just like a formal apology or at least for someone to rectify the situation for retraining purposes.
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